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   +264 81 745 9263   Ondjima Street, Windhoek, Namibia

Privacy Policy

Yana Investment CC
Effective Date: 01 January 2024

1. Introduction
Yana Investment CC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our services, visit our website, or communicate with us.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and any other details provided voluntarily.
  • Billing Information: Payment details, invoicing information, and transaction history.
  • Technical Data: IP addresses, browser type, and usage data collected through website interactions.

3. How We Use Your Information
We use collected data to:

  • Provide and manage our services, including IT consulting, website design, and hosting.
  • Process transactions, including invoices and payments.
  • Communicate updates, support, and promotional offers.
  • Improve our website, security, and service delivery.
  • Comply with legal and regulatory obligations.

4. Information Sharing
We do not sell or trade personal data. However, we may share information with:

  • Service Providers: Third-party vendors assisting with hosting, security, or payment processing.
  • Legal Authorities: When required to comply with legal obligations.

5. Data Security
We implement strict security measures to protect your personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Opt-out of marketing communications.
  • Restrict certain types of data processing.

7. Data Retention
We retain personal data only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

8. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience. You can manage cookie settings in your browser.

9. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from minors.

10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Information
For privacy-related inquiries, please contact:
📧 Email: info@yana.com.na
🌍 Website: https://yana.com.na/

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